Amazon Connect now makes it easier for you to create interactive chat experiences using step-by-step guides to help resolve issues faster and improve the customer experience. You can now configure step-by-step guides in the communications widget to quickly create self-service chat and post-chat experiences using dynamic components including carousels, drop down lists, date time pickers, and forms. If chats are escalated to an agent, agents can see context from the self-service interaction, enabling them to provide personalized and efficient service.
AWS Elemental MediaLive now available in Asia Pacific (Hyderabad) region
AWS Elemental MediaLive is a broadcast-grade live video processing service. It lets you create high-quality live video streams for delivery to broadcast televisions and internet-connected multiscreen devices, like connected TVs, tablets, smartphones, and set-top boxes.
AWS Elemental MediaLive now available in Middle East (UAE) region
AWS Elemental MediaLive is a broadcast-grade live video processing service. It lets you create high-quality live video streams for delivery to broadcast televisions and internet-connected multiscreen devices, like connected TVs, tablets, smartphones, and set-top boxes.
AWS Lambda Functions powered by AWS Graviton2 now available in the AWS GovCloud (US) Regions
AWS Lambda functions powered by AWS Graviton2 processors are now available in the AWS GovCloud (US) Regions. With up to 34% better price-performance, functions running on AWS Graviton are ideal for powering mission critical Serverless applications.
Toby stocks selected JTAG industry standards connector and cable solutions from Samtec, Discover More
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Debt Without A Creditor
If the US has debt of $34 trillion, China has debt of $13 trillion Japan has debt of $9 trillion, and Germany and the UK each have debt of $2.7 …
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EEV’s Longevity
EEV has been making electronic components in Chelmsford since 1947. 14 years after it was founded – 63 years ago – this ad appeared in Electronics Weekly’s edition of March …
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44% growth surge forecast for AR/VR headsets
2023 shipments of AR/VR headsets fell 23.5% but are expected to grow 44.2% to 9.7 million units in 2024, says IDC, with sales driven by Apple’s Vision Pro and additional …
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Imec reduces litho and etch emissions
Semiconductor devices fabricated in 2021 have a CO2 equivalent footprint of about 175 megatonnes, equivalent to the yearly emissions associated with about 30 million people. Using imec.netzero, a virtual fab …
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Korean AI startups chase Nvidia
Rebellions and Sapeon are two fabless chip companies in Korea founded to design AI chips. Rebellions Three year-old Rebellions raised $128 million in its recent Series B funding round. The …
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