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Amazon Connect Customer now gives supervisors visibility into how well agents followed their schedules with historical agent adherence metrics on dashboards. The new metrics include scheduled time, adherent time, non-adherent time, and adherence percentage. You can group these metrics by shift activity to understand adherence patterns across different parts of an agent’s day, such as […]

Today, Amazon CloudWatch announces wall clock evaluation windows for metric alarms, enabling customers to align alarm evaluations to fixed calendar boundaries such as the top of the hour, midnight, or the start of the week. This new option complements the existing sliding window behavior and is designed for customers who monitor scheduled or business-aligned workloads. […]

AWS Identity and Access Management (IAM) launched account access manager, a feature that streamlines assignment of IAM roles to workforce users. Administrators use account access manager to assign the IAM roles in their AWS accounts to the workforce users and groups in AWS IAM Identity Center. The feature brings together permissions management flexibility, user awareness, […]

Starting today, Amazon RDS for MariaDB supports MariaDB major version 12.3, the latest Long-Term Support release from the MariaDB community. This release supports MariaDB 12.3.2 minor version.   MariaDB 12.3 includes Oracle TO_DATE() function compatibility, reducing the code changes needed when migrating applications from Oracle to MariaDB. It adds an IS JSON predicate, so you […]

AWS Clean Rooms now supports exporting privacy-enhanced analysis logs for SQL analyses , offering customers greater optimization and troubleshooting capabilities. With this launch, you can export privacy-enhanced analysis logs to an S3 bucket for SQL queries that ran in an AWS Clean Rooms collaboration, providing insight into Spark execution details that can help you optimize […]

Amazon Connect Customer now provides a performance dashboard for cases that helps managers monitor case volume, resolution trends, and performance against service level agreement (SLA) targets. Managers can compare current and prior-period performance across metrics such as cases created, average resolution time, first-contact resolution percentage, and SLA achievement rate. They can also analyze trends across […]

AWS Glue now provides direct access to Amazon SageMaker Unified Studio, helping data engineers and analysts move from viewing the catalog in the Glue console to querying their data, running data quality checks, and building data pipelines in SageMaker Unified Studio with a single click. This new integration helps customers who already work in the […]

AWS Secrets Manager now extends its managed external secrets capability to include Jenkins API Tokens and SonarQube Tokens, enabling you to automatically rotate these third-party credentials directly from the AWS console without writing any custom rotation code. For Jenkins, Secrets Manager mints a new token and revokes the old one only after the replacement is […]

NVIDIA’s Nemotron 3.5 Lightning is now available on Amazon SageMaker JumpStart, giving AWS customers access to the fastest open model in its class for persistent agent workloads and rapid task execution. Nemotron 3.5 Lightning is engineered for persistent agents and high-throughput enterprise automation across domains including personal assistants, financial document processing, cybersecurity triage, and telecom […]

NVIDIA’s LocateAnything-3B, Qwen’s Qwen-AgentWorld-35B-A3B, and Qwen’s Qwen3.5-122B-A10B models are now available on Amazon SageMaker JumpStart, expanding the portfolio of foundation models available to AWS customers. These three models bring specialized capabilities spanning visual grounding, agent environment simulation, and large-scale multimodal reasoning, enabling customers to deploy high-performance, scalable AI solutions on AWS infrastructure. These models address […]

Amazon Bedrock is a fully managed service that provides secure, enterprise-grade access to high-performing foundation models from leading AI companies, enabling you to build and scale generative AI applications. Amazon Bedrock now supports cost allocation by AWS Identity and Access Management (IAM) principal, including IAM users and roles, for model inference requests made through the […]

Starting today, Amazon EC2 R8a instances are now available in Canada (Central) Region. These instances, feature 5th Gen AMD EPYC processors (formerly code named Turin) with a maximum frequency of 4.5 GHz, deliver up to 30% higher performance, and up to 19% better price-performance compared to R7a instances. R8a instances deliver 45% more memory bandwidth compared to […]

The need for Government support  in Europe for automatic data processing  was stressed by Mr. B. A. Maynard, of Cooper Brothers, when he spoke on Monday about the DEEC report […] The post Europe Needs Government Support For Data Processing appeared first on Electronics Weekly .

US munitions stockpiles have shrunk significantly over the course of the war with Iran., according the Centre for Strategic and International Studies. Stocks of Patriot interceptor missiles dropped from around […] The post Fewer Weapons appeared first on Electronics Weekly .

The European Commission and the commercial SpaceRISE consortium have agreed to roll out an expanded IRIS², the EU’s flagship satellite constellation. It will add 66 LEO satellites to the programme, […] The post Europe’s Iris² satellite constellation to expand appeared first on Electronics Weekly .