Amazon Connect Customer Profiles is a feature of Amazon Connect and automatically brings together customer information from multiple applications into a unified customer profile, delivered to agents at the beginning of the customer interaction. It now supports ingestion of customer data from homegrown and third- party applications with Amazon Simple Storage Service (Amazon S3), in addition to existing pre-built connectors for third-party applications like Salesforce, ServiceNow, Zendesk, and Marketo.

Amazon Elastic Kubernetes Service (EKS) now allows you to implement envelope encryption of Kubernetes secrets using AWS Key Management Service (KMS) keys for existing EKS clusters. Envelope encryption adds an addition, customer-managed layer of encryption for application secrets or user data that is stored within a Kubernetes cluster. Implementing envelope encryption is considered a security best practice for applications that store sensitive data and is part of a defense in depth security strategy .

CloudWatch Synthetics now supports storing your canary run artifacts, including log files, screenshots, and HAR files, in an Amazon Simple Storage Service (S3) bucket in another Region with a new major runtime version, syn-nodejs-puppeteer-3.0. CloudWatch Synthetics now also supports upgraded major versions of the Puppeteer, Chromium, and Node.js dependencies.

Starting today, AWS Gateway Load Balancer is available in the US East (Ohio), Asia Pacific (Tokyo), and EU (Frankfurt and Stockholm) regions.  

Starting today, AWS CodePipeline supports 1,000 pipelines per account by default, an increase from the previous limit of 300. You can request a limit increase beyond 1,000 pipelines per Region/Account through the Support Center Console.

AWS Launch Wizard now gives you the option to specify a private IP address of your choice for each EC2 instance in your SAP deployment. This makes it easy to adhere to organizational security/ governance processes that dictate which IP addresses are permissible.

Starting today, AWS IoT Core for LoRaWAN customers can use the AS923-1 frequency band to connect LoRaWAN gateways and devices that are physically present in countries that support the frequency ranges and characteristics of this band. AWS IoT Core for LoRaWAN enables customers to setup a private LoRaWAN network by connecting their LoRaWAN devices and gateways to the AWS cloud without developing or operating a LoRa Network Server (LNS). AS923-1 is commonly used in Australia, New Zealand, Japan, Singapore, and Taiwan among other countries. In addition, AWS IoT Core for LoRaWAN also supports the US902-928 and EU863-870 bands, commonly used in the North America and European regions, respectively.

AWS Elemental MediaTailor introduces new Configuration Aliases, that can reduce the number of MediaTailor configurations needed to support multiple origins and media paths. This feature enables a single MediaTailor configuration to support URL fields with dynamic user-defined variables.

AWS Config now supports Amazon Elastic Container Service (Amazon ECS), Amazon Elastic Container Registry (Amazon ECR), and Amazon Elastic Kubernetes Service (Amazon EKS) in all AWS Regions. With this launch, you can now use AWS Config to monitor configuration data for container-based resources in your AWS account, such as monitoring configuration changes to EKS cluster settings and tracking compliance for cluster configurations. AWS Config provides a detailed view of the configuration of AWS resources in your AWS account, including how resources were configured, how they relate to one another, and how the configurations and relationships change over time.

Today, Amazon Lookout for Vision is generally available to all AWS customers. Amazon Lookout for Vision is a machine learning (ML) service that spots defects and anomalies in visual representations of manufactured products using computer vision (CV), allowing you to automate quality inspection.