NMI is bringing together industry stakeholders at its conference in Glasgow on March 26th, with a theme to explore the new markets and technologies to drive expansion. The industry association …

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Several startups, including Factorial Energy, QuantumScape, and SES AI, have advanced to the sample delivery and pilot runs for semi-solid or quasi-solid-state batteries, with the first-generation products expected to gradually …

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TI’s  TPS1685 claims to be the industry’s first 48V integrated hot-swap eFuse with power-path protection to support data centre hardware. Data centre designers are shifting to 48V power architectures for …

The post TI’s hot-swap eFuse targets 48V data centre design appeared first on Electronics Weekly .

Saxavord, the Shetlands spaceport, is highlighting its role for future sovereign space launches. At the SpaceComm expo in London, the spaceport and the German company Rocket Factory Augsburg (RFA) announced …

The post Saxavord spaceport highlights sovereign space launch capability appeared first on Electronics Weekly .

Nexperia has introduced four 40V bi-directional GaN power transistors. With 5V gate drive, maximum on-resistance values of 1.2, 4.8, 8 or 12mΩ are available – see table below – and …

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AWS Transfer Family enhances certificate management capabilities for Applicability Statement 2 (AS2) with more options to import and monitor your AS2 certificates. This update makes it easier to migrate AS2 trading partner relationships to AWS and ensure uninterrupted communications.

AS2 is a widely used business-to-business messaging protocol in industries such as healthcare, retail and supply chain, and uses certificate keys for secure message transmission and signing. You now have an option to import complete certificate information, including the full certificate chain, as a single PEM file. To ensure timely rotation of your certificates, you can check the certificate expiration status using the Transfer Family console or the DescribeCertificate API command. These enhancements make it easier to manage your AS2 certificates within AWS Transfer Family and ensure seamless communications with your trading partners.

The new AS2 certificate management capabilities are available in all AWS Regions where the Transfer Family service is available. To learn more, visit the documentation and take the self-paced AS2 workshop .
 

Amazon Q in Connect, a generative AI-powered assistant for customer service, now makes it easy to create and modify generative AI experiences to improve customer interactions through an intuitive user interface within the Amazon Connect admin website.

With this no-code approach, contact center administrators can now configure AI agent behaviors, create or edit custom prompts and set appropriate guardrails directly through the Amazon Connect admin website. For example, users can update AI prompts when launching new products, adjust AI guardrails to filter inappropriate content, or refine AI agents. For region availability, please see the availability of Amazon Connect features by Region . To learn more about Amazon Q in Connect, please visit the website or see the help documentation .
 

A new minor version of Microsoft SQL Server is now available on Amazon Relational Database Service (Amazon RDS) Custom for SQL Server, providing performance enhancements and security fixes. Amazon RDS Custom for SQL Server now supports this latest minor version of SQL Server 2022 across the Developer, Web, Standard, and Enterprise editions.

We encourage you to upgrade your Amazon RDS for SQL Server database instances at your convenience. You can upgrade with just a few clicks in the Amazon RDS Management Console or by using the AWS CLI. Learn more about upgrading your database instances from the Amazon RDS User Guide . The new minor version is SQL Server 2022 CU17 16.0.4175.1.

This minor version is available in all AWS commercial regions where Amazon RDS Custom for SQL Server databases are available.

Amazon RDS Custom for SQL Server makes it simple to set up, operate, and scale SQL Server deployments in the cloud. See Amazon RDS Custom Pricing for pricing details and regional availability.
 

Salesforce Contact Center with Amazon Connect , now generally available, is a groundbreaking offering that integrates native digital and voice capabilities into Salesforce Service Cloud, delivering a unified and streamlined experience for agents. Salesforce users can now unify and route voice, chat, email, and case management across Amazon Connect and Service Cloud capabilities, streamlining operational efficiency and enhancing customer service interactions.

With Salesforce Contact Center with Amazon Connect, companies can now seamlessly integrate their Salesforce CRM data and agent experience with Amazon Connect’s leading voice, digital channels, and routing capabilities. Salesforce users can innovate with personalized and responsive service across every touchpoint. Customers receive personalized, AI-powered self-service experiences across Amazon Connect voice and chat, quickly solving issues. For more complex inquiries, the seamless transition from self-service to agent-assistance connects customers to the right agent, who has a unified view of the customer’s data, issue, and interaction history in Salesforce Service Cloud. Integrated data and APIs empower agents with Amazon Connect Contact Lens real-time voice transcripts and supervisors with call monitoring in Salesforce Service Cloud. Salesforce admins can quickly deploy and configure an integrated contact center solution in minutes with Amazon Connect voice, digital channels and routing of Salesforce cases.

This feature is available in all AWS Regions where Amazon Connect is available. To learn more and get started, see the Salesforce Contact Center with Amazon Connect documentation . To learn more about Amazon Connect, see Amazon Connect .

Customers can now set exclusion time windows to avoid affecting a service’s reliability score during planned downtime. This feature works with service-level objectives (SLOs) that are created and tracked using CloudWatch Application Signals . SLOs help track longer term performance of services against pre-defined thresholds. Customers can now gain control for pausing/resuming their SLOs during planned outages on CloudWatch Application Signals, an application performance monitoring (APM) tool that simplifies health and performance monitoring for applications hosted on AWS.

Customers occasionally need to omit specific timeframes from their SLO status and budget calculations due to scheduled maintenance, such as a periodical database maintenance window. This could be a single event, like a one time testing window, or a repeating event, such as off-hours. Using the Application Signals console or the SLO CloudFormation template, they can configure a start date and time, plus a duration or end time, to pause SLO measurements during a specific window. The new feature allows for configuring exclusion windows for multiple SLOs at a time, including existing SLOs.

All regions with Application Signals also support SLO time window exclusion. See documentation to learn more about SLOs. Customers may now sign up for the new bundled pricing plan for Application Signals. To learn more, see Amazon CloudWatch pricing .