AWS Backint Agent is now available in the AWS GovCloud (US) Regions, in addition to all commercial regions.

AWS Managed Services (AMS) is pleased to announce a new context-based proactive incident notification service. Now incident notifications for critical CloudWatch alarms based on incident context are proactively delivered to you faster.

AWS IoT Device Tester for FreeRTOS now supports FreeRTOS 202007.00 . AWS IoT Device Tester v3.1.0 for FreeRTOS includes new qualification tests for the over-the-air update (OTA) test group.

AWS Systems Manager Automation now supports higher concurrency limits when running automation executions, helping IT operators automate operational tasks at a larger scale. You can now run up to 100 concurrent automations per account – including child automations (automations that are started by another automation execution). If you attempt to run more automations, the additional automations are added to a queue of up to 1,000 executions. In addition, you can also run 25 rate control automations (automations with concurrency value and error threshold), with an additional queue of 1,000.

Amazon Connect now provides four new APIs that enable you to start , stop , pause , and resume call recording. Using the new APIs, you can control recording with a button from your custom agent user interface, build integrations to set recording behavior based on telephony attributes (e.g., area code), or pause and resume recording based on programmatic triggers. For example, when interacting with a CRM application, you can automatically pause call recording when an agent tabs into a field that accepts sensitive customer information, such as a credit card number. You can also provide agents the ability to manually turn on or off call recording to comply with regulations that require customer consent.

Starting today, you can now monitor Capacity Reservations usage metrics via Amazon CloudWatch metrics. With these new metrics, you can efficiently monitor your Capacity Reservations and identify unused capacity by setting CloudWatch alarms to notify you when usage thresholds are met. You no longer need to manually monitor your Capacity Reservation usage.  

Today, AWS Global Accelerator announces the ability to easily obtain a fixed entry point for an Application Load Balancer and improve the performance for your user traffic by as much as 60%, with just a single click in the AWS Management Console. When you create a load balancer in the console, you can select a check box to enable Global Accelerator as an add-on service. Behind the scenes, Elastic Load Balancing and Global Accelerator work together to set up an accelerator in your account and put it in front of your load balancer. After you create your load balancer, choose the Integrated Services tab to see the static IP addresses and DNS name that you can use to start routing user traffic to the load balancer over the AWS global network.

Amazon SQS makes it easier to manage lists of queues by allowing callers to iterate through the results of ListQueues and ListDeadLetterSourceQueues APIs using a multi-page format. You can check the status of your request and receive the results in multiple pages by setting the MaxResults parameter to a value between 1 and 1000. You can receive up to a maximum of 1000 results in a single page. If there are more than 1000 results to display, you will receive a Next Token. Use the Next Token to receive the next set of results until the Next Token is null. This enables you to get all the results from your list request in multiple pages. We recommend you to use paginated lists instead of getting all the results in a single request. Furthermore, you can continue filtering your results of list requests using QueueNamePrefix.

Amazon SQS now supports a new console which simplifies development and production workflows by creating a new user experience.

Amazon AppFlow is a fully managed integration service that enables customers to securely transfer data between AWS services and software-as-a-service (SaaS) applications in just a few clicks. Amazon AppFlow now supports automatic import of newly created Salesforce fields into Amazon S3 without requiring the user to update their flow configurations. Also, Amazon AppFlow now allows users to import deleted records from Salesforce to any supported destination.