The Amazon Connect Computer Telephony Integration (CTI) Adapter for Salesforce v5.7  that enables you to easily integrate Amazon Connect with Salesforce Service Cloud to build innovative customer experiences is now localized in nine new languages: Spanish, French, Brazilian Portuguese, Korean, Italian, German, (Simplified/Traditional) Chinese, and Japanese. This means contact center agents and supervisors can now use the Amazon Connect Contact Control Panel (CCP) within Salesforce Service Cloud to receive calls, chat with contacts, transfer them to other agents, and perform other key tasks using their native language.

Amazon Aurora with PostgreSQL compatibility now supports PostgreSQL minor versions 10.12 and 9.6.17 in AWS GovCloud (US) Regions. These releases contains bug fixes and improvements from the PostgreSQL community, as well as bug fixes and improvements specific to Amazon Aurora for PostgreSQL .  

Amazon Connect now provides a discount tier for pricing of US toll-free numbers in the US East (N. Virginia) and US West (Oregon) regions. With the discount tier, you automatically get a 35% discount after claiming in excess of 1,000 toll-free numbers per month, lowering the rate to $0.039 per number per day. For example, if you have 5,000 toll-free phone numbers, the first 999 are priced at our standard rate of $0.06 per number per day, and the next 4,001 numbers will be at the discounted rate of $0.039 per number per day.

Next-Generation Landing Zone (NGLZ) is an AWS Solutions Consulting Offer delivered via a consulting engagement from AllCloud, an AWS Migration, AWS DevOps, and AWS Security Competency Partner. NGLZ provides an enterprise-scale governance and security framework for a cloud migration or any modernization journey. Customers that request this consulting offer will participate in an engagement that delivers technical design sessions and NGLZ framework deployment.

Amazon Aurora with PostgreSQL compatibility now supports importing data stored in Amazon Simple Storage Service (S3) buckets to PostgreSQL tables in AWS GovCloud (US) Regions. A new extension, aws_s3, has been added to perform the import operation. You can import any data format that is supported by the PostgreSQL COPY command, using the ARN role association method or using Amazon S3 credentials. 

You can now enable Fast Snapshot Restore (FSR) on Amazon Elastic Block Store (EBS) snapshots, ensuring that EBS volumes restored from FSR-enabled snapshots instantly receive full provisioned performance. You can enable FSR for an additional hourly charge to your regular snapshot cost for each Availability Zone (AZ) in which FSR is enabled. This new capability enables you to restore multiple volumes from a snapshot without the need to initialize volumes yourself. Improved and predictable performance helps with use cases such as virtual desktop infrastructure (VDI), backup & restore, test/dev volume copies, and booting from custom AMIs. 

AWS Client VPN is a managed, scalable, virtual private network service that enables users to securely access both AWS resources and on-premises networks.

AWS Lambda now supports Amazon MQ for Apache ActiveMQ as an event source to give customers more choices for messaging services to use with their serverless application. Amazon MQ is a managed message broker service for Apache ActiveMQ that makes it easy to set up and operate message brokers in the cloud. Customers can build applications quickly and easily with Lambda functions that are invoked based on messages posted to Amazon MQ message brokers without needing to worry about provisioning or managing servers.  

AWS Systems Manager Quick Setup now enables you to target your setup to a specific resource group in an AWS account. Now, with a single click you can enable operational actions, such as patch compliance scanning and instance inventory collection, on a logical grouping of resources such as an application or environment.

You can now use AWS Service Quotas to view and manage your Amazon EMR service limits, also known as quotas, from a central location via the AWS console, API, or AWS CLI. Using AWS Service Quotas, you can view your service limits in one place and eliminate the need to go to multiple sources or maintain your own list.