Amazon Connect Customer Profiles is now HIPAA (Health Insurance Portability and Accountability Act) eligible. Customer Profiles is designed to automatically bring together customer information from multiple applications and surface it to a contact agent at the moment they begin interacting with a customer. HIPAA eligibility means you can use Customer Profiles to provide agents with the Protected Health Information (PHI) data they need to resolve your customers’ questions or inquiries. You can ingest data from electronic health records (EHR) systems such as Epic, Cerner, and Siemens using Amazon S3 data connectors between EHR systems and Customer Profiles. Amazon Connect has been HIPAA eligible since 2017. Amazon Connect Customer Profiles is also ISO, IRAP certified.
Printed books beat e-books
e-books trail paper books by a long way, according to Statista’s Advertising & Media Outlook. In the US, while 23% of people bought an e-book last year, 45% bought a printed book. People may grab an e-reader when they head to the beach or commute to work, but as far as actual books go, there’s nothing …
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Nichia replaces high-pressure sodium lighting with leds
Nichia has created an led with the feel of HPS (high-pressure sodium) lighting, it claims. Nichia: HPS lighting can create a nostalgic or elegant atmosphere “Global efforts to phase-out the use of HPS continue to be met with a resistance to using white LED replacements. Due to this lack of a viable and sustainable alternative, …
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Top Ten Foundries
Thanks to TrendForce for this one – the top ten foundries in Q1:
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Picocom joins Viavi for O-RAN validation
Viavi Solutions today announced collaboration with technology supplier Picocom to provide complete test solutions for validation of Open RAN base station components, including chips, physical layers and protocol stack software, for small cell 5G networks compliant with O-RAN standards. 5G network deployments are now well underway worldwide. Yet, communications service providers (CSPs) are challenged to effectively …
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PCB design challenge
Altium, the PCB software company, the IPC Education Foundation (IPCEF) and Arduino are getting together to launch the first student electronics design challenge to engage, educate, and enhance PCB design capabilities while engaging with environmental challenges. The Innovation for Environmental Change 2021 International Student Design Competition(#PCBeTheChange) engages student teams to help address common environmental concerns …
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South Korea invests in OneWeb LEO satellite constellation
The South Korean chaebol Hanwha Systems is the latest equity partner within OneWeb, the low Earth orbit (LEO) satellite communications company, which was bought from bankruptcy by the UK Government and the Indian company Bharti Global for $1 billion in June 2020. Investments have since followed from SoftBank of Japan (also an original investor), EchoStar of …
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IEDM 2021 Tutorials and Short Courses
While the comprehensive technical program for the 2021 IEEE International Electron Devices Meeting (IEDM) will be finalized in the fall, the popular IEDM Tutorials and Short Courses are already set. For those who wish to get a jump on learning about the 67th annual IEDM, scheduled for December 11–15, 2021 at the Hilton San Francisco …
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Cree and ST extend SiC wafer supply deal
Cree and ST have extended their SiC 150mm wafer supply deal which is now worth more than $800 million “This latest expansion to our long-term wafer supply agreement with Cree will continue to contribute to the flexibility of our global silicon carbide substrate supply,” says ST CEO Jean-March achery (pictured) “it will continue to contribute …
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BrainChip gets first batch of its Akida AI processors
BrainChip has received the first batch of Akida AI chips from its manufacturing run from Socionext America (SNA). The chips were manufactured at TSMC from a production mask set provided in May 2021. This mask set follows the successful production of engineering samples from the Company’s Multi-Project Wafers (MPW), received in August of 2020, and …
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