Amazon Connect is a simple to use, cloud-based contact center service that makes it easy for you to deliver better customer service at lower cost. This new service from Amazon Web Services is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. Setting up a cloud-based contact center with Amazon Connect is as easy as a few clicks in the AWS Management Console, and agents can begin taking calls within minutes. 

On this World Water Day, 22 March 2017, Dow introduces the first of our new series of pilot project digital diaries.

The Kuwait Fund for Arab Economic Development (KFAED) is to provide a further KDW 18.5 million ($61 million) in funding for a 150,000 m3/d seawater reverse osmosis desalination plant in Eastern Port Said, Egypt.

GS Inima and Veolia Middle East are among six entities shortlisted for a desalination plant project in Khasab, Oman, reports Times of Oman.

Saline Water Conversion Corporation (SWCC) of Saudi Arabia is today (22 March 2017) taking final proposals for two mega desalination plants, in Yanbu and Shuqaiq, reports MEED.

Consolidated Water’s proposed mega-project in Baja California, Mexico, faces an uncertain future owing to “significant macroeconomic changes” since the US presidential election of November 2016.

Water. desalination + reuse rounds up the social projects, scientific discoveries, prize launches, and other initiatives from the desal and reuse community on World Water Day, 22 March 2017.

As water scarcity bites and the drive to recycle water grows, the focus on recovering clean water and other resources from brine is sharpening. The challenge is particularly pertinent for industrial operators.

Atranscript of the WaterWorld Weekly Newscast for March 27, 2017.

The president of a private wastewater treatment and engineering firm in Massachusetts is accused of faking environmental test results.