Amazon Connect analytics users can now define queue service levels to measure the percentage of customer contacts answered by an agent between 1 second and 7 days for both real-time and historical metrics.  

AWS introduces the Developer Preview of its opinionated deployment tool for .NET cloud-native applications. Using this tool, developers can now deploy their .NET applications in just a few easy steps from the .NET CLI.  

Today, we are excited to announce the general availability (GA) of an update to Amazon GameLift, which increases global coverage for developers, while providing seamless, low-latency gameplay experiences for players worldwide. Trusted by some of the most successful game companies in the world like Gungho and Ubisoft, GameLift deploys, operates, and scales dedicated servers for multiplayer games. With this update, you as a game developer can now tap into six new regions (from 15 to 21), while also getting up and running faster from simpler fleet management.  

Today, AWS X-Ray launches Insights in the AWS GovCloud (US) Regions. X-Ray Insights helps customers proactively discover issues in applications by using anomaly detection. it also enables developers and DevOps engineers to detect anomalies in fault rate for an application and then notify their teams on these issues and why it occurred.

AWS Fault Injection Simulator is a fully managed service for running fault injection experiments on AWS that makes it easier to continuously improve an application’s performance, observability, and resiliency.

We’re excited to announce a free digital course: Amazon Simple Storage Service Cost Optimization. This advanced 60-minute course explores techniques and tools you can use to optimize your Amazon S3 costs. Designed for cloud architects, storage architects, developers, and operations engineers, it includes interactive lessons and video demonstrations. 

Amazon RDS Proxy now lets you create additional endpoints each with their own VPC settings, enabling access to your Aurora or RDS databases from applications in a different VPC.

Amazon RDS Proxy now lets you create an additional read-only endpoint to connect your application to Amazon Aurora Replicas. In some cases, RDS Proxy helps improve application scalability, resiliency, and security. These benefits can extend to your Aurora Replicas when connected through the RDS Proxy. To learn about Aurora Replicas, see our documentation .

Build Cloud Foundations is an AWS Solutions Consulting Offer delivered via a consulting engagement from NTT DATA Services, an AWS DevOps Competency Partner. Build Cloud Foundations provides a secure, scalable cloud foundation to accelerate your cloud adoption journey. Customers that request this consulting offer will participate in an engagement that delivers a multiple-account security strategy that accelerates cloud adoption with training, documentation, and resources to help teams get the skills they need.

Deploy Containers on AWS is an AWS Solutions Consulting Offer delivered via a consulting engagement from NTT DATA Services, an AWS DevOps Competency Partner. Deploy Containers on AWS delivers a ready-to-deploy secure foundation that expedites the deployment of both greenfield container-based applications and already-containerized applications. Customers that request this consulting offer will participate in an engagement that delivers a current state assessment, deployment of the solution, and a solution walk-through.