Jira Service Desk Data Center Implementation is an AWS Solutions Consulting Offer delivered via a consulting engagement from Cprime, an AWS DevOps Competency Partner. Jira Service Desk Data Center Implementation provides Jira Service Desk Data Center IT service management software with high availability and performance at scale. Customers that request this consulting offer will participate in an engagement that delivers a customized configuration and deployment of the Jira products on AWS Quick Start as well as cost optimization and training.

Streaming extract, transform, and load (ETL) jobs in AWS Glue can now read data encoded in the Apache Avro format. Previously, streaming ETL jobs could read data in the JSON, CSV, Parquet, and XML formats. With the addition of Avro, streaming ETL jobs now support all the same formats as batch AWS Glue jobs.

Amazon launches CloudWatch Synthetics Recorder, a Chrome browser extension, to help you create canaries more easily. The Recorder records your click and type actions on a website and automatically generates a script that you can use to create a canary that follows the same user click and type actions.

The storage space allocated to your Amazon Aurora database cluster will now dynamically decrease when you delete data from the cluster. The storage space already automatically increases up to a maximum size of 128 tebibytes (TiB), and will now automatically decrease when data is deleted. You only pay for the storage you use. Starting September 21, 2020, dynamic resizing for storage space is being enabled region by region for Aurora MySQL versions 1.23 and 2.09 , and Aurora PostgreSQL versions 10.13 and 11.8 , and is expected to be enabled across all Aurora regions by end of November 2020.

AWS Identity and Access Management (IAM) Access Analyzer now supports archive rules that allow you to retroactively mark existing findings as intended. Archive rules automatically archive new findings for public and cross-account access that meet the criteria you define. Now, you can apply the rules retroactively to mark existing findings as intended. For example, you can create a rule to archive all findings for a specific S3 bucket that you regularly grant read access to. This lets you focus on remediating findings that help you reduce broad access.  

AWS Graviton2-based database instances are now generally available for Amazon Relational Database Service (RDS). Graviton2 instances provide up to 35% performance improvement and up to 52% price/performance improvement for RDS open source databases depending on database engine, version, and workload. You can launch these database instances when using Amazon RDS for MySQL, Amazon RDS for PostgreSQL, and Amazon RDS for MariaDB. Support for Amazon Aurora is coming soon.

To coincide with our new AWS Budgets Actions launch, we are reducing the price for budget-days from $.02 to free. Before this reduction, customers received 62 free budget-days per month before paying $.02 per budget-day for all active budgets within a regular account or consolidated billing family. Customers who simply want to monitor their cost, usage, RI or Savings Plans coverage and utilization can now do so free of charge.

Starting today, you can define the action you want to take in your account when a budget exceeds its threshold (actual or forecasted amounts). This level of control will allow you to reduce unintentional overspending in your account. You can choose among three action types: Identity and Access Management (IAM) policy, Service Control policy (SCPs), or target running instances (EC2 or RDS). For example, you can choose to apply a custom “Deny EC2 Run Instances” IAM policy to a user, group, or role in your account once your monthly budget for EC2 has been exceeded. With the same budget threshold, you can configure a second action that targets specific EC2 instances within a particular region.

Starting today, Amazon RDS for PostgreSQL will concurrently upgrade all of your in-region read replicas along with the upgrade of your primary database instance during major version upgrades of PostgreSQL. 

Amazon Connect real-time metric dashboards now allow you to drill down into queue and routing profile data in one click. For example, if a queue has a long wait time, call center managers can create a table in one click to view agents in that queue. With this table, they can quickly identify agents in an error status and work with them to resolve the issue.