Amazon Connect now includes the ability to view agent schedule adherence in real-time as part of the forecasting, capacity planning, and scheduling capabilities (preview). Within the real-time metrics page, contact center supervisors can identify when agents deviate from their planned schedule, enabling supervisors to quickly take action to help improve agent productivity. For example, if agents are working but supposed to be in training, you can use Amazon Connect real-time schedule adherence to identify those agents and remind them to join the training to improve their long term performance and avoid overstaffing.

Amazon Neptune Serverless is a new deployment option that automatically scales capacity based on the needs of the application, making it easy and cost effective for developers to run graph databases without managing database capacity. Neptune is a fast, reliable, and fully managed graph database service for building and running applications with highly connected datasets, such as knowledge graphs, fraud graphs, identity graphs, and security graphs. With Neptune Serverless, you can run applications built using a graph database with a just few steps, and scale automatically to meet your application’s needs.

AWS Identity and Access Management (IAM) Access Analyzer  now supports six additional resource types to help you identify public and cross-account access from outside your AWS account and organization. These six resource types include Amazon SNS topics, Amazon EBS volume snapshots, Amazon RDS DB snapshots, Amazon RDS DB cluster snapshots, Amazon ECR repositories, and Amazon EFS file systems. IAM Access Analyzer now analyzes resource policies, access control lists, and other access controls for these resources to make it easier for you to identify public, cross-account, and cross-organization access. These findings can help you adhere to the security best practice of least privilege and reduce unintended external access to your resources.

AWS Fault Injection Simulator (FIS) now supports network connectivity disruption as a new FIS action type. Using the new disrupt connectivity action in AWS FIS, you can inject a variety of connectivity issues as part of an AWS FIS experiment. Supported connectivity issues include disrupting all traffic, or, limiting the disruption to traffic to/from a specific Availability Zone, VPC, custom prefix list, or service (including Amazon S3 and DynamoDB). This helps you validate that your applications are resilient to a total or partial loss of connectivity.

A  survey conducted at the end of last week shows, the share of British adults thinking Rishi would do a good or a bad job as PM was quite evenly split: 43% good, 40% bad. This unconvincing result looks far more positive when compared to the two that briefly emerged as his main rivals over …

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Thanks to IC Insights for this one – the top ten  years for semi capex spending in the last 15: $bn 2022 (F)          185 2021                  153 2020                  113 2010             …

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Honeywell has created a tough six-degrees-of-freedom inertial measurement unit for heavy-duty and off-road vehicle applications. TARS-IMU, as it is called, comes in two versions: 5V or 9 – 36V, and includes a sensor-fusion algorithm. “The sensor fusion algorithm can be customised for specific vehicle applications via on-board firmware, allowing movement data to be filtered to …

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Electronic component distributor, TTI Europe, has acquired Ecopac (UK) Power which was established in 1995 to supply external power supplies, led driver and led power supplies. The UK and Ireland distributor is an authorised distributor for Mean Well, EU Chips and Vox Power. In addition to ac-dc power supplies ranging from 1.0W-20,000W, open frame, chassis- …

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Rohm is introducing 300mA automotive-grade LDO regulators in a 2.9 x 2.8mm surface-mount package for driver assistance sensors. The BUxxJA3DG-C series can accept input voltages up to 6V and outputs 1.2, 1.8, 2.5, 3.0 or 3.3V depending on version, with drop-out voltage below 370mV (except 500mV for 1.2V version, table below). Rohm pointed out the …

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CUI Devices has announced two MEMS microphones designed for active noise cancellation. CMM-2718AB-3815NC-TR (right) and CMM-2718AT-3817NC-TR (left) are omni-directional analogue microphones with bottom or top sonic ports, respectively. “Thanks to their flat frequency response from 20 to 10,000Hz, signal-to-noise ratios of 62 or 64dBA and acoustic overload points of 123 or 128dBspl, these microphones are …

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