Amazon Connect Wisdom now enables agents to receive knowledge recommendations from PDF, Word, HTML, and text documents stored in Microsoft SharePoint Online. In addition to existing connectors for Salesforce, ServiceNow, and Zendesk, companies that use SharePoint to store information such as policies and product information can now use Microsoft SharePoint Online with Wisdom. Wisdom analyzes contact center calls in real-time and proactively delivers agents the information they need to help solve customer issues, and help improve agent productivity and caller satisfaction.

Starting today, customers can use Amazon Kinesis Data Firehose in the Asia Pacific (Melbourne) AWS Region.

Today, Amazon Neptune adds support for Slow Query Logs to help identify queries that need performance tuning. You can now identify slow-running queries and log runtime details for these queries’ key performance indicators such as query execution time, and response codes to Amazon CloudWatch Logs.

Starting today, Amazon Neptune supports R6i instances powered by 3rd generation Xeon Scalable processors. R6i instances are the 6th generation of Amazon EC2 memory optimized instances, designed for memory-intensive workloads. R6i instances provide up to 50 Gbps of networking speed, 2x that of R5 instances, and up to 20% higher memory bandwidth per vCPU compared to R5 instances.

Amazon Neptune now supports graph summary API to help you understand important metadata about your property graphs (PG) and Resource Description Framework (RDF) graphs. Starting with engine version 1.2.1.0, you can use the graph summary API for fast access to summary data about your graph.

A unique analog semiconductor specialist, a “hidden champion” in various fields

The post ABLIC – Achieve the impossible through Analog Semiconductor Solutions appeared first on Electronics Weekly .

Since the beginning of the year, more than 120,000 employees have been laid off at tech-related companies, which is around 75% of the tech and startup workforce let go in all of 2022. Tech giants like Amazon, Meta and Twitter have carried out mass layoffs with Amazon topping the global ranking for corporations with the …

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SaxaVord Spaceport – based on the Shetland Islands – is collaborating with space engineering safety specialists Plastron UK to develop an advanced satellite payload processing facility (PPF). They are constructing two cleanrooms and an air lock, enabling SaxaVord to host satellites of up to 1,000kg. A capability unique to SaxaVord in the UK, the spaceport …

The post SaxaVord progresses to vertical launches with satellite payload processing facility appeared first on Electronics Weekly .

China’s imports of ICs fell 31% y-o-y in January and February to $47.8 billion from $68.8 billion last year, according to China’s General Administration of Customs. In units, the decline was 26.5% to 67.58 billion chips from 92 million chips in Jan/Feb 2022. In the full year of 2022, the unit decline was 15.3%. It …

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IQE, the compound wafer specialist, says its H1 revenues will be lower than expected because of weaker demand leading to inventory build-up throughout the supply chain.” “This reduction in customer orders and forecasts is expected to result in a decline of approximately £30 million in reported revenues for H1 2023,” says IQE. H1 2022 revenues …

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