Amazon Connect now provides the ability for contact center administrators to apply granular permissions to the agent activity audit report in the Amazon Connect UI using resource tagging and tag-based access controls. This new capability enables customers to define who is able to see the historical agent statuses (e.g. “Available”) for specific agents. For example, you can tag agents with Team:Compliance and then only enable the Compliance team manager to see activity for these agents.
Moonies
Only nine nations (or political unions) have been to the moon, its orbit or its vicinity as part of a successful or semi-successful missions. The U.S. tops the list, with …
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Fable: The Good Idea Which Didn’t Work
Over 50 years ago a Cambridge technologist patented a method of making chips, named after himself, which reduced fab costs, packaging costs and the financial penalty of less than optimal …
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The Game Game
Sony made around $27 billion from games in its 2022 FY with Tencent the world’s second largest games revenue earner with $24.8 billion – representing about 31% of Tencent’s total …
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When The West Broke Its Own Rules To Send Chip-Making Tools To China
How things have changed! 19 years ago the West was breaking its own rules in its eagerness to supply China with chip-making equipment. SMIC, the Chinese foundry which raised $1.6bn …
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Keyboard switches are quieter, smoother, and last a 100 million operations
Cherry has announced quieter operation amongst other up-grades to its long-running MX series of keyboard switches, with the introduction of MX2A types. At the same time, it revealed a keyboard, Xtrfy …
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Infineon expands TRENCHSTOP
Infineon has expanded its 7th generation TRENCHSTOP IGBT family with the discrete 650 V IGBT7 H7 variant. The devices feature a cutting-edge EC7 co-packed diode with an advanced emitter-controlled design, …
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Axiom Space raises $350m Series-C towards commercial space station
Axiom Space, the in-orbit infrastructure specialist, has secured $350m in its Series-C round of funding, to help build the first commercial space station from the legacy of the International Space …
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Q2 DRAM revenue up 20.4% q-o-q
Q2 revenue for the DRAM industry grew 20.4% q-o-q to $11.43 billion, ending a decline that persisted for three consecutive quarters, reports TrendForce, as the Big Three saw shipment growth …
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$53bn AI chip market forecast
ICs for AI workloads will be a $53.4 billion market this year, says Gartner, which is 20.9% up y-o-y “The developments in generative AI and the increasing use of a …
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