Today, AWS announces a range of capabilities in preview in Amazon Q to supercharge work for developers and IT professionals and provide expert assistance when building, deploying, and operating applications and workloads on AWS. Amazon Q is a generative AI-powered assistant that can be tailored to your business, code, data, and operations.

Amazon Q, a generative AI–powered assistant that is specifically designed for work and can be tailored to your business, is available in Amazon Connect. Amazon Q in Connect delivers real-time recommendations that help contact center agents resolve customer issues quickly and accurately, helping improve both agent productivity and customer satisfaction. This generative AI assistant, which includes functionality formerly available as Amazon Connect Wisdom, can help agents detect customer intent during calls and chats using conversational analytics and natural language understanding (NLU), then provides agents with generated responses and suggested actions, along with links to relevant documents and articles. For example, Amazon Q can help detect that a customer is contacting a rental car company to change their reservation, generate a response for the agent to quickly communicate how the company’s change fee policies apply to this customer, and guide the agent through the steps they need to update the reservation. In addition to receiving recommendations, agents can also query Amazon Q using natural language or keywords to answer customer requests. Amazon Q is built into the Amazon Connect agent workspace and is available via API for your own agent desktop.

Today, we are excited to announce the availability of Amazon Q’s feature development capability in preview, in Amazon CodeCatalyst. With this new capability, developers can assign a CodeCatalyst issue to Amazon Q, and Q performs the heavy lifting of converting a human prompt to an actionable plan, then completes code changes and a pull request that is assigned to the requester. Q will then monitor any associated workflows and attempt to correct any issues. The user can preview code changes and merge the pull request. Development teams can utilize this new capability as an end-to-end, streamlined experience within Amazon CodeCatalyst, without having to enter the IDE.

There is a new resource available in the site: a whitepaper from NCAB. It considers how best to maximise the design of your PCB for both manufacture and best performance.

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Oppenheimer is the most successful biographical movie in terms of worldwide box office revenues according to data by Box Office Mojo and compiled by Shawn S. Lealos and Stephen Barker …

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63 years ago you could buy a transistor for 49 shillings according to this ad from Electronics Weekly’s edition of November 2nd 1960 – that’s about £72 in today’s money

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The UK Space Agency (UKSA) and UK Space Command are turning to SpaceFlux to help protect the safety of national space assets, it was announced at the recent UK Space …

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Vladimir Putin is about issue a decree setting out Russia’s AI development strategy, he told an AI conference in Moscow at the weekend. The strategy will involve legal changes, international …

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Valeo, the automotive technology developer, is suing Nvidia for stealing Valeo’s software containing trade secrets. It seems that  Mohammad Moniruzzaman, who moved from being employed  by Valeo to getting a …

The post Valeo sues Nvidia after bungled presentation appeared first on Electronics Weekly .

A particle with an energy of more than 240 exa-electron volts (EeV) is heading for Earth, leading to a debate as to its origins. Named Amaterasu, after the Japanese sun …

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