Amazon Connect has expanded availability to support inbound Direct Dial (DID) and Toll Free telephone numbers in Venezuela from the US East (N. Virginia) and US West (Oregon) regions. 

Amazon EventBridge API destinations now supports custom HTTP content-type header values for API destinations connection resources and when using API destinations as a target in EventBridge Event Buses or Pipes.

Amazon Connect now provides metrics for case management which give customers insights into case volumes and performance. With this launch, contact center managers can view new reports using the historical metrics dashboard in the Amazon Connect admin website to analyze case resolution performance based on point in time snapshots or specific time intervals.

AWS Backup announces support for restore testing of Amazon Aurora continuous backups. AWS Backup restore testing helps perform automated and periodic restore tests of supported AWS resources that have been backed up. AWS Backup is a fully managed service that centralizes and automates data protection across supported AWS services and hybrid workloads. With this launch, AWS Backup customers can test recovery readiness to prepare for possible data loss events and to measure duration times for restore jobs for their Amazon Aurora continuous backups to satisfy compliance or regulatory requirements.

Amazon Relational Database Service (Amazon RDS) for PostgreSQL, MySQL, and MariaDB now support AWS Graviton3-based M7g and R7g database instances in US West (N. California), Asia Pacific (Hyderabad, Seoul), Canada (Central), Europe (London, Spain), and Middle East (Bahrain). Graviton3-based instances provide up to a 30% performance improvement and up to a 27% price/performance improvement (based on on-demand pricing) over Graviton2-based instances on RDS for open-source databases depending on database engine, version, and workload

AWS announces the general availability of Amazon EC2 m7i.metal-24xl instance for VMware Cloud on AWS. This offering features a disaggregated storage architecture from compute, supporting both Amazon FSx for NetApp ONTAP and VMware Cloud Flex Storage as primary storage options for customers. With this new offering, customers can now choose among three instance types for VMware Cloud on AWS: i3en.metal, i4i.metal and m7i.metal-24xl.

AWS Migration Hub Orchestrator now allows you to save customized workflows as new templates for your subsequent migration and modernization projects on AWS. You can create a workflow from a predefined AWS managed template and customize the workflow based on your own needs. With this launch, you can now save the customized workflow as a new custom template to simplify your future projects and save time with no need to customize the workflow again.

Today, we are announcing general availability of Amazon Linux 2023 (AL2023) on Amazon Elastic Kubernetes Service (EKS). AL2023 is the next generation of Amazon Linux from Amazon Web Services and is designed to provide a secure, stable, high-performance environment to develop and run your cloud applications. EKS customers can enjoy the benefits of AL2023 by using the standard AL2023-based EKS optimized Amazon Machine Image (AMI) with Managed Node Groups, self-managed nodes, and Karpenter.

Today, AWS announces support for Open Cybersecurity Schema Framework (OCSF) v.1.1.0 and Apache Iceberg tables in Amazon Security Lake, enhancing query performance for your security analytics. Apache Iceberg is an open table format that provides fast query performance over large tables in data lakes. As part of these changes, Security Lake has adopted several OCSF mapping enhancements. Your transformed events now include OCSF Observables , which streamlines tasks like matching threat intelligence indicators or searching for logs pertaining to a specific identity across all of your environments, making them much easier and more efficient than before. Security Lake now maps security findings from AWS Security Hub to more specific event classes available in OCSF v1.1.0 such as detection or vulnerability findings, which represent finding data more succinctly and improves usability. Security Lake has also adopted the latest version of OCSF datetime profile which utilizes human readable RFC-3339 timestamps.

Today, AWS announces the expansion in the log coverage support for Amazon Security Lake, which includes Amazon Elastic Kubernetes Service (Amazon EKS) audit logs. This enhancement allows you to automatically centralize and normalize your Amazon EKS audit logs in Security Lake, making it easier to monitor and investigate potential suspicious activities in your Amazon EKS clusters.