Amazon RDS Performance Insights, a database performance tuning and monitoring feature that makes it easy to diagnose and solve performance issues on Amazon Relational Database Services (RDS), now supports Amazon Aurora Global Database for the MySQL-compatible edition. Aurora Global Database allows a single Aurora database to span multiple AWS regions, with fast replication to enable low-latency global reads and disaster recovery from region-wide outages. In addtion to supporting Aurora Global Database, Performance Insights supports RDS for Oracle, RDS for MySQL, RDS for MariaDB, RDS for PostgreSQL, Aurora MySQL and Aurora PostgreSQL. For specific versions supported, visit the documentation .

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to discover insights and relationships in text. Starting today, Amazon Comprehend training and inference batch jobs now supports Amazon Virtual Private Cloud (VPC). With VPC support, your batch jobs and the AWS resources they access, such as the Amazon Simple Storage Service (S3) buckets can be made private within your network and not connected to the internet. This enhancement also enables you to monitor all network traffic in and out of your batch jobs, using VPC Flow Logs.

Amazon Comprehend batch jobs support for VPC is now available in all AWS regions where Amazon Comprehend is available. For additional information, please visit the documentation . 

Amazon Chime now lets you use custom chat bots in your chat rooms. Utilize the power of Amazon Lex, AWS Lambda, and other AWS services to build custom conversational interfaces that streamline collaborative workflows, enabling users to complete common tasks involving multiple tools without switching context. The bots you create may enable users to query for information from your internal knowledge stores, automate tasks, receive notifications for critical issues, create support tickets, or perform any number of tasks you make available.

Adding bots to your enterprise Chime account is as simple as providing a bot name and an HTTPS endpoint or by integrating directly with AWS Lambda. Once added to your Chime account, room administrators can add your bot using the bot’s assigned email address, and room members interact with the bot through @ mentions.

For a list of regions where Amazon Chime is available, see the AWS Region Table . To get started on your first chat bot integration, read our guide. To learn more about Amazon Chime, visit the Amazon Chime website .

The AWS Deep Learning AMIs for Ubuntu , Amazon Linux , and Amazon Linux 2  now come with newer versions of the following deep learning frameworks: PyTorch 1.1  and Chainer 5.4 . PyTorch 1.1 brings native TensorBoard support for model visualization and debugging, improvements to just-in-time (JIT) compiler, and better support for model parallelism in distributed training. This release also upgrades the NVIDIA driver to 418.40.04, Horovod to 0.16.1, and adds support for CUDA 10 in Apache MXNet environments.

Amazon Connect Service Delivery Partners help companies improve customer experience and outcomes through Amazon Connect, a self-service, cloud-based contact center service. Amazon Connect Service Delivery Partners, deliver customer success by choosing the best approach for the design and implementation of contact center solutions that are optimized for cost, reliability, security, performance, and scalability.

Amazon Connect can help you realize significant capital and operational savings for your contact center team. It provides you the opportunity to focus away from high availability operations, and instead, focus on continuous innovation in your contact center to drive greater customer experience.

The Amazon Connect Service Delivery Program identifies and endorses APN Partners globally with customer experience and a deep understanding of Amazon Connect.

Learn more about the Amazon Connect Partners >>

AWS License Manager is now available in the US West (N. California), South America (Sao Paulo), EU (Paris), Canada (Central), and EU (Stockholm) regions. 

Amazon SageMaker Ground Truth now supports automated email notifications for manual data labeling, for both private labelers and labelers from approved vendors.

AWS IoT Device Defender is a fully managed service that helps you secure your fleet of IoT devices. AWS IoT Device Defender continuously monitors security metrics gathered from devices, the cloud, and AWS IoT Core for deviations from what you have defined as appropriate behavior for each device. If something doesn’t look right, AWS IoT Device Defender sends out an alert so you can take action to remediate the issue.

Now, AWS IoT Device Defender also supports the identification of unusual behavior for devices that are not registered with AWS IoT Core registry. To use this new feature, you first attach a security profile targeted at unregistered devices. AWS IoT Device Defender can then detect anomalies in cloud metrics for unregistered devices such as the number of authorization failures, connection attempts, disconnects, message size, number of messages sent or messages received, and source IP. Customers can now also monitor device side metrics for unregistered devices like bytes in/out, packets in/out, number of listening TCP/UDP ports and destination IPs the device is connecting.

For more information on how to get started, refer to the AWS IoT Device Defender Developer Guide.

Starting today, AWS Firewall Manager is available in 4 additional regions – US West (N. California), EU (London), Asia Pacific (Singapore), and Asia Pacific (Seoul), extending the footprint to 11 AWS Regions and all the 169 Amazon CloudFront edge locations.

Amazon Simple Queue Service (SQS) FIFO (First-In-First-Out) queues are now available in the AWS China Beijing (BJS) Region (operated by SINNET), Asia Pacific (Hong Kong), GovCloud (US-East), and GovCloud (US-West).