Cloud Assessment and Design is an AWS Solutions Consulting Offer delivered via a consulting engagement from Atos, an AWS Migration Competency Partner. Cloud Assessment and Design leverages the Atos Cloud Assessment Tool (ACAT) to transform a customer’s IT landscape in their journey to the cloud with a detailed approach and business use case. Customers that request this consulting offer will participate in an engagement that delivers application discovery and analysis, blueprint design, framework deployment, and migration execution.

The Amazon Connect Computer Telephony Integration (CTI) Adapter for Salesforce now enables customers to extend their Contact Control Panel (CCP) with customizable buttons called CTI Actions. These buttons can be configured in Salesforce and used to simplify common agent actions. For example, you can add a button that transfers calls to a manager, start and stop recordings, automate case creation, or start a customer refund process. CTI Actions are configured in the CTI Adapter’s Actions Admin panel to execute CTI Flows which are process blocks that enable you to easily design agent workflows within our Salesforce integration. There are no technical skills required and customers can easily configure an end to end agent workflow in Salesforce Lightning and Classic. 

Amazon Connect Customer Profiles now automatically detects duplicate customer profiles in your Amazon Connect Customer Profiles domain and allows you to review the results by using Identity Resolution APIs (preview). Identity Resolution uses machine learning to detect duplicate profiles based on similar name, email address, and phone number. For example, two or more profiles—with spelling mistakes such as “John Doe” and “Jhn Doe,” or different casing email addresses such as “JOHN_DOE@ANYCOMPANY.COM” and “johndoe@anycompany.com,” or different phone number formats such as “555-010-0000” and “+1-555-010-0000”, can be detected as belonging to the same customer “John Doe” and merged into a unified profile by using the MergeProfiles API .

Amazon CloudFront announces the general availability of CloudFront Functions, a new serverless edge compute capability. You can use this new CloudFront feature to run JavaScript functions across 225+ CloudFront edge locations in 90 cities across 47 countries. CloudFront Functions is built for lightweight HTTP(S) transformations and manipulations, allowing you to deliver richer, more personalized content with low latency to your customers.

S3 Object Lambda is now available in the AWS GovCloud (US) Regions. With S3 Object Lambda you can add your own code to S3 GET requests to modify and process data as it is returned to an application. For the first time, you can use custom code to modify the data returned by standard S3 GET requests to filter rows, dynamically resize images, redact confidential data, and much more.

We are excited to announce that you can now hierarchically delete resources in Amazon Forecast at a parent level without having to locate the child resources. You can stay focused on building value adding forecasting systems and not worry about trying to manage individual resources that are created in your workflow. Amazon Forecast uses machine learning (ML) to generate more accurate demand forecasts, without requiring any prior ML experience. Amazon Forecast brings the same technology used at Amazon.com to developers as a fully managed service, removing the need to manage resources or rebuild your systems.

Amazon Redshift, a fully-managed cloud data warehouse, now adds support for Recursive Common Table Expression (CTE). Starting today, you can use a Recursive CTE on your Redshift cluster to query hierarchical data such as organizational charts where employees reports to other employees (managers), or multi-level product orders where a product consists of many components, which in turn consist of other components.

Starting today, AWS Transit Gateway Network Manager is now available in the AWS Asia Pacific (Osaka) Region.

You now can use the AWS SDK for Java 2.x with DynamoDB local, the downloadable version of Amazon DynamoDB. With DynamoDB local, you can develop and test applications by using a version of DynamoDB running in your local development environment without incurring any additional costs. DynamoDB local does not require an internet connection, and it works with your existing DynamoDB API calls. 

To learn more about the AWS SDK for Java 2.x, see the official AWS SDK for Java – Version 2  on GitHub. For more information about DynamoDB local, see Setting Up DynamoDB Local (Downloadable Version) .

Amazon FinSpace is a new fully managed data management and analytics service that makes it easy to store, catalog, and prepare financial industry data at scale, reducing the time it takes for financial services industry (FSI) customers to find and access all types of financial data for analysis from months to minutes.