Today, we are excited to announce Amazon Transcribe Call Analytics, a new machine learning (ML) powered conversation insights API that enables businesses to improve their customer experience and agent productivity. Using Transcribe Call Analytics API, you can analyze call recordings to get turn-by-turn call transcripts and actionable insights. Businesses can better understand customer-agent interactions, identify trending issues, and track performance metrics. The API combines powerful speech-to-text and natural language processing (NLP) models that are trained specifically to understand customer service and sales calls. Transcribe Call Analytics allows developers and independent software vendors (ISVs) to add call analytics in their applications, without the need for any ML expertise. 

AWS Data Exchange subscribers can now track and manage their organizations’ entitlements to AWS Data Exchange products using AWS License Manager. With this enhancement, subscribers can manage and distribute licenses using individual Account IDs or Organization IDs, which entitles other accounts within their AWS organization to access data procured via AWS Data Exchange. For organizations with elaborate AWS account structures, this eases the burden of managing data entitlements across accounts.

Today, we are excited to announce the general availability (GA) of Amazon GameLift, now available in AWS China (Ningxia) Region, operated by NWCD. Trusted by some of the most successful game companies in the world like Wargaming, Behaviour Interactive, and Ubisoft, GameLift deploys, operates, and scales dedicated servers for multiplayer games. Now, GameLift and its full suite of features has increased its global coverage further, while providing seamless, low-latency gameplay experiences for players worldwide.

AWS License Manager announces support for Delegated Administrator, a feature that allows license administrators to manage and distribute licenses across all of their AWS accounts from a delegated account other than the central payer account. Using delegated administrator, you can discover licenses running across all accounts and track license usage centrally. Delegated Administrator provides you flexibility to separate license management from the billing activities. 

Amazon SageMaker Pipelines, the first purpose-built continuous integration and continuous delivery (CI/CD) service for machine learning (ML), now supports a LambdaStep that allows customers to directly invoke an AWS Lambda function as a step in the ML model building pipeline. Customers can use the new LambdaStep to run any tasks or jobs on AWS Lambda such as splitting datasets or sending custom notifications, as long as the processing can be completed within 10 minutes. Customers can either write the Lambda function in their preferred language including Python and provide it as a file or provide us a .zip package that contains the code, compiled programs and any depenencies . SageMaker Pipelines will automatically create a new Lambda function and run it as part of the LambdaStep execution. Alternatively, if customers have a Lambda function that has already been created, they can choose to invoke it in the LambdaStep execution.

Today, AWS Copilot announced the release of version 1.9. With this release, AWS Copilot now allows you to configure a friendly DNS name for your request driven web services deployed with AWS App Runner. This feature was already available for load balanced web services deployed with Amazon Elastic Container Service (Amazon ECS). Customers using AWS App Runner can now provide a friendly DNS name, such as api.example.com, directly in the manifest file and AWS Copilot will provision and manage the necessary infrastructure to associate the domain name with the customer’s service deployed with App Runner.

One for those intersted in the LoRaWAN standard for low-power WAN, and IoT perhaps – Digi has announced an end-to-end LoRaWAN Starter Kit. It’s Arduino and ST Nucleo friendly.

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Thanks To TrendForce for this one – the top ten fabless companies in Q1:  

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The Tour de France bicycle race winning times are much the same as they were in the dope-ridden days of the early 2000s. This year’s winner completed the 3,414 kilometer race in 82 hours 56 minutes and 36 seconds at an average speed of 41.17 km/h (25.58 mph) –  the second fastest ever. Is that …

This story continues at Trick Cyclists

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Marvell is to buy SerDes startup Innovium for $1.1 billion. The acquisition takes it further into the datacentre. Last year Marvell bought Inphi for $10 billion. Innovium has 25.6Tbps TERALYNX 8 switch silicon for cloud switching applications. “If you just look at all the semiconductor end markets and where the biggest growth is going to …

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