Contact Lens for Amazon Connect now supports email notifications that enable supervisors to receive email alerts when predefined rule conditions (e.g. customer sentiment is negative) get triggered. This enables supervisors to identify, help, and intervene on contacts where agents may need additional support and provide guidance to deliver better end customer experience.

Today, AWS announces the general availability of the command aliases feature in AWS Chatbot, which allows you to use shortcuts to reference AWS Command Line Interface (CLI) commands in Slack. Command aliases allows you run frequently used commands quickly and reduces typing errors. With this feature you can now create aliases for your routine AWS CLI commands and run these alias commands directly from your Slack channels. The aliases can be configured to include one or more custom parameters. To use a command alias, you just type “@aws run ” in the chat channel. Command aliases run under the configured channel permissions and no additional permissions management is required.

Every time crypto collapses we see astonishing examples of gullibility from financial investors. This time, with the failure of the FTX Exchange,  we’ve got the giant Singapore government-owned investment fund Temasek writing off a $275 million investment in FTX. “It is apparent from this investment that perhaps our belief in the actions, judgment and leadership …

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How about a solar ‘smart flower’ to charge your car These things are huge – well, about 5m tall, I estimate. It unfurls to greet the sun, and then tracks it through the sky, finally furling and parking at the end of the day. There seem to be three versions: standard, with battery, and with …

The post Something eye-catching to charge your new electric vehicle? appeared first on Electronics Weekly .

Thanks to Auto Express for this one – the ten best-selling cara in the UK:  

The post Ten Best Selling Cars In UK appeared first on Electronics Weekly .

Diodes has created a servo motor controller, complete with H-bridge mosfets and provision for potentiometer position feedback, for brushed dc motors in automotive manual headlight beam servos and industrial control servos. Called ZXBM5408Q, operation is over -40 to +125°C and 8 to 18V (45V transient survival), and up to 800mA (1.5A peak). It integrates voltage …

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NewTek Sensor Solutions of New Jersey is offering hermetically-sealed LVDT position sensors with a 4 – 20mA current loop output. “Sustaining accuracy with no errors over long distance transmissions, 4 – 20mA current does not degrade over long connections and is less sensitive to background electrical noise,” according to the company. “Simple to connect and …

The post 4-20mA LVDT position sensors are hermetic for industry appeared first on Electronics Weekly .

Melexis has unveiled what it claims is “the most accurate automotive pressure sensor ever made”. Intended for automotive engine management, the mems-based devices measure absolute pressure across 1 to 4bar. MLX90824 delivers a SENT protocol digital output MLX90822 has an analogue voltage output voltage “An accuracy of +/-0.5% of full scale is maintained over the …

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The US National Semiconductor Technology Center, which is responsible for implementing the $11 billion R&D element of the US. Chips Act, has identified four high-priority tasks Evaluating potential gaps in research and engi­neering that could be filled by the NSTC. As part of the whole-of-government effort, the NSTC will complement the many excellent centers already …

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The board of Eutelsat Communications has announced it has formally approved the planned merger with OneWeb, the satellite communications company partially owned by the UK government. Eutelsat – the Paris-based satellite operator – and the main shareholders of OneWeb (Bharti, the UK Government, Softbank and Hanwha) signed the final combination agreement on 14 November. Under …

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