The Amazon Chime SDK enables developers to add intelligent real-time audio, video, and screen share to their web and mobile applications. Today, the Amazon Chime SDK announces the launch of Alexa skill calling, a new feature that enables placing calls from custom Alexa skills to destinations including existing contact centers, CRMs, or telephone systems. Skill users place calls using simple voice commands. For example, a skill user can open a skill and use a command like “Call customer support” and be connected to an existing support process.