Amazon Q in Connect now supports 64 languages for agent assistance capabilities. Customer service agents can now chat with Q for assistance in their native language and Q will provide answers, knowledge article links, and recommended step-by-step guides in said language. New languages supported include: Chinese, French, French (Canadian), Italian, Japanese, Korean, Malay, Portuguese, Spanish, Swedish, and Tagalog.
For the full list of supported languages, please see the Languages supported by Amazon Connect features . For region availability, please see the availability of Amazon Connect features by Region . To learn more about Amazon Q in Connect, please visit the website or see the help documentation .